![]() The PDF includes a printable form for Emergency Phone Numbers, which you can post on the refrigerator or another place your child will easily see it. The site has many resources for educators and parents, including a free PDF, “Teaching Kids About Emergencies,” which includes guidance on how to prepare kids so they know what to do in the event of a medical emergency or fire as well as other events such as hurricanes, earthquakes, tornadoes, severe winter storms and thunderstorms. These resources can also provide information on how to teach a child how to call 911 using a cell phone, even if they don’t know the phone’s access code. 911 for Kids was created to make it easier for parents and teachers to educate children on when to call 911 and when not to, as a way to reduce the huge number of nonemergency calls for assistance. What’s the best way to teach my child when and how to call 911?Įven very young children can be taught about 911 and what to do in an emergency, as well as when not to call 911. Please do not call 911 to obtain the non-emergency number. That fee may vary by 911 center and local/state policies.įor more information, visit the National Association of State 911 Administrators site. One of the first few search results will generally be the correct one.Ĭopies of recordings may or may not be available based on a number of factors, including the individual 911 center’s policy on call release, the length of time that has lapsed between the call and your request and other circumstances.ĩ11 centers may charge a nominal fee for the time and work to find and retrieve the call. In your preferred search engine, search the key words “emergency communications center non-emergency number" and include the names of the city or town, state, and county or parish in your search. ![]() If you need to obtain a copy of 911 call, please contact the 911 center that services the area where the 911 call was placed via its non-emergency phone number. Do not hang up until the call-taker instructs you to do so.ĩ11 call centers save 911 calls and the amount of time they are required to save them varies from one state to another. Many 911 centers can tell you exactly what to do until help arrives, such as providing step-by-step instructions to aid someone who is choking or needs first aid or CPR. Be prepared to follow any instructions the call-taker gives you. Remember, the call-taker’s questions are important to get the right kind of help to you as quickly as possible. The location of the emergency, including the street address, and room/apartment number, if you’re in a large buildingĭetails about the emergency, such as a physical description of a person who may have committed a crime, a description of any fire that may be burning, or a description of injuries or symptoms being experienced by a person having a medical emergency When you call 911, be prepared to answer the call-taker’s questions, which may include: ![]() Even though protocols are designed to help call-takers reassure callers and take charge of the situation, the experience can be stressful for a 911 caller who is not accustomed to dealing with emergencies. Call-takers may also provide instructions about what to do until help arrives. Many 911 call centers follow protocols that guide callers through a sequence of questions to quickly obtain information necessary for dispatching the right responders to the right location.
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